Broadband Help

The dreaded loss of your broadband connection or inability to connect your own computer to the Internet! This could be down to a number of reasons. It could be that your ISP has cut you off (it happens even if you've paid your bill sometimes!) It may be a problem at the telephone exchange, or in a box in the street somewhere. more often than not, it's an internal problem. It could be your wiring, or a filter that isn't working properly. Sometimes ADSL routers just stop working and the only thing to do is replace them.

Router supply and install

We provide help in all areas, from talking to your Internet Service Provider on your behalf, down to setting up new equipment in your house or office. You could be up and running again in less than an hour. We'll also look at the quality of your broadband signal and may make some recommendatons to you about getting the most from what services are on offer in your area. Sometimes this can lead to cost savings too. We'll definitely have a look at getting you the best speed we can, and also look at getting a good wireless signal.

Wireless access point

Sometimes there just isn't going to be a strong wireless signal in every room you want Wi-Fi in due to the nature of wireless signals and wireless equipment. We can advise you, and supply equipment to get Wi-Fi to every room.

Computer related network faults

Some problems aren't to do with your router or ISP at all. There are many issues that crop up which are related entirely to your own computer. We'll help to resolve them as fast as possible so that you can get on with your work.

Email Support

A very common issue we get calls about is to do with email problems. From not getting any emails at all, to getting too many.

Send/recieve problems

Most of these issues are down to incorrect incoming or outgoing mail server settings, the wrong username or password, or misconfiguration of email authentication or ports. Don't waste time talking to someone the other side of the world. Call us in!

New setups

We can help setup your new computer or new phone. Set up your phone or iPad on the wireless network. We'll transfer all your emails to the new device. We can arrange for a new email hosting package for you and set it up wherever you need it.

Spam blocking

We all get the odd email trying to flog things, but sometimes it can get incredibly irrititating and intrusive. Let's get it set up so that these unwanted emails are stopped, at source or at your computer.

Virus protection

As with all your activities when you have an Internet connection, it's really important to have good antivirus protection when picking up emails. A considerable number of viruses come in attachments to emails, and its easy to get duped into opening them up. If you do fall foul of this, we can help after the event. But it's great to get to you before this and make your life easier!

Whatever you need doing in Clapham, we're just around the corner!